The founder and CEO spills the secrets behind Lazy Dog’s famously positive culture and what drives the 51-unit brand’s consistently high employee satisfaction rates and “Great Place to Work” status.

The evolved sports bar concept has expanded to nearly 20 locations boasting $7 million AUVs and annual revenue over $100 million. And though co-CEOs Brooks Schaden and Shannon McNiel see plenty of room for expansion, they’re maintaining a thoughtful, sustainable approach to growth.

In his first media interview in years, Mellow Mushroom CEO Richard Brasch shares how he’s leading the 170-unit psychedelic pizza brand into its next era while staying true to its roots.

"Bar Rescue" star Jon Taffer is changing the casual-dining game with a revamped labor strategy and a redesigned kitchen with cutting-edge tech at his tavern franchise concept.

From grilling strawberries as a kid to connecting over a meal with his maternal grandmother (who only spoke Italian) for the first time, Chef Jeremy Ford’s passion for food transcends the ordinary. Now, his restaurant Stubborn Seed is earning Michelin stars and hearts in Miami.

Yavonne Sarber has always had a talent for taking care of people, so a career in hospitality seemed a natural direction to take—but her journey to creating and scaling Agave & Rye to 16 locations, plus launching a myriad of other concepts under EPIC Brands, took an untraditional route.

With the help of new store designs, technology, marketing power, and franchisee support, the burger brand is in its best position to scale nationally.

When Rob Lynch stepped in as CEO of Papa Johns, he faced the fallout from founder John Schnatter’s departure. Go inside the remarkable rescue mission at a storied pizza brand.

Designed to cut through the sales jargon and marketing speak, the Franchise Times Zor Awards project provides a top pick and two runners-up in each of 10 categories. We focus on return on investment in this project, which means profitability for the operator rather than top-line sales.

Taco Bell has Lil Nas X. McDonald’s has meal deals with pop superstars BTS, Saweetie and more. But amid fame and fun, QSRs navigate backlash and learn what it takes to work with celebrities.

Davonne Reaves and Jessica Myers created their own path to franchise ownership. Learn about their journey, how the industry is addressing equity and inclusion, and why franchise leaders say there’s work to be done.

Adenah Bayoh was among the youngest IHOP franchisees at 27. She now wants to serve as a mentor, particularly for young people of color and women in the foodservice industry.

Seasonal menu items. Pop-ups. The fading away of tipping culture and a renewed focus on workers’ rights and benefits. Here’s what’s trending for 2022 and beyond from local restaurateurs and chefs Brian Ingram and Jametta Raspberry, plus Shea design guru Tanya Spaulding.

From new non-alcoholic beer and cocktail offerings at queer soccer bar Black Hart of St. Paul to crafty dog menus and winter ice games at Craft & Crew locations, Twin Cities bar owners innovate to meet the changing needs of their customers—and employees.

As if operating multiple restaurant concepts in the Twin Cities wasn’t enough, Justin Sutherland has his own show on TruTV called “Fast Foodies” and is planning to launch a multi-unit national chain soon.

The restaurant industry employs more than 11 million workers, yet study after study finds that people of color face racial disparities in kitchens across America, from hiring practices to having the opportunity for promotions. Now combine that with a pandemic and high unemployment rates which disproportionately affect women and people of color.

Southwest Florida boasts some of the wealthiest communities in the nation, but there are growing numbers of kids in need of free or reduced-price lunches.

When 14-year-old Rose Frederic stepped off the plane from Haiti in February and arrived in Naples to visit her father, she didn't know she needed a new liver.

Volunteers gathered at Audubon's Corkscrew Swamp Sanctuary on Thursday as part of the 20th annual North American Butterfly Association (NABA) Summer Count, and Hurricane Irma's toll on the fragile creatures was evident.

The Southwest Florida Eagle Cam is the equivalent of "The Truman Show" for bald eagles, but this time the star is being featured in a children's book instead of the big screen. Traci Bratcher teaches first grade at Pelican Marsh Elementary School in North Naples and decided to publish a book about E8, the baby eagle from North Fort Myers whose survival story captivated the nation.

The Walmart on Juliet Boulevard in North Naples awarded a community grant to Lighthouse of Collier to provide Google Home devices and training to help visually impaired clients shop by voice command and have their orders delivered to their front doors.

They lived through the Great Depression and World War II. They witnessed women getting the right to vote and the civil rights movement. Centenarians — 100 years or older — are rare, but six women living at the Lely Palms Retirement Community in East Naples just celebrated that achievement of longevity.

Straws, specifically plastic straws, are the latest on an increasing list of single-use plastic products some U.S. cities and companies are banning, such as Seattle and Starbucks, the coffee shop giant that plans to eliminate plastic straws globally by 2020. And now some Southwest Florida cities are banning plastic straws.

From a Marine veteran of the Korean War, to the youngest member of the Women’s Republican Club of Naples, to an immigrant from the Dominican Republic, residents of Southwest Florida share what it means to be an American.